
Comprehensively presents the underlying concepts and elements of key communication skills for both business and professional students in Ireland
- Presents a balanced, theoretical, applied and managerial approach to the subject
- Online support material is available for lecturers.
New to this
- Chapter on Electronic Communication significantly revised
- Many illustrations and 'best practice' examples renewed and updated
- New sections on ethical and security considerations in business communication
- Increased emphasis on active student learning and the use of web-based resources in exercises and assignments
- Suitable for students studying Communications or Professional Development modules on Certificate, Diploma or Degree level course
- Also suitable for training courses in management or office administration
- Presents a balanced, theoretical, applied and managerial approach to the subject
- Online support material is available for lecturers.
New to this
- Chapter on Electronic Communication significantly revised
- Many illustrations and 'best practice' examples renewed and updated
- New sections on ethical and security considerations in business communication
- Increased emphasis on active student learning and the use of web-based resources in exercises and assignments
- Suitable for students studying Communications or Professional Development modules on Certificate, Diploma or Degree level course
- Also suitable for training courses in management or office administration