Jan Fennell's remarkable gifts have earned her the nickname the dog whisperer. Her unique understanding of the canine world and its instinctive language has enabled her to bring even the most desperate and delinquent of dogs to heel. This easy-to-follow guide to understanding Jan's simple techniques draws on her countless case histories of problem dogs - from biters and barkers to bicycle chasers - to show how we can bridge the language barrier that separates man from his best friend.